Contact information
Contact TENDS
Need help with an order, product question, delivery issue or customer care request? We’re here to help.
Please email us at:
hello@tendsmall.com
When contacting us about an order, please include your order number, delivery country and a short description of what you need help with.
UK Customers
For orders delivered in the United Kingdom, products are sold by TENDSMALL LTD.
TENDSMALL LTD
66 Paul Street
London, EC2A 4NA
United Kingdom
Email: hello@tendsmall.com
India Customers
For orders delivered in India, products are sold, fulfilled and supported by Kariva Plant Bakes Pvt. Ltd., TENDS™’ exclusive India distribution partner.
Kariva Plant Bakes Pvt. Ltd.
P/9, 1F, Plot 18, Satpur MIDC Road
Nashik, Maharashtra 422007
India
Consumer Care: +91 63043 91485
Email: hello@tendsmall.com
FSSAI Lic. No.: 21525027001745
Country of Origin: India
India customer complaints will be acknowledged within 48 hours and will be aimed to be resolved within 30 days of receipt, where reasonably possible.
Order Support
For order, delivery, refund or replacement support, please include:
- your order number
- delivery country
- name and email used to place the order
- photographs, if the issue relates to damaged, incorrect, missing or defective products
- batch code or best-before date, where visible
- a clear description of the issue.
Product Questions
For questions about feeding, transition, ingredients, hydration, treats or topical care, email us at:
hello@tendsmall.com
TENDS™ product information is provided for general product education only and is not veterinary advice. If your dog is unwell, under veterinary supervision, on medication, pregnant or lactating, or has known allergies, sensitivities or specific nutritional needs, please consult a veterinarian before using TENDS™ products.
Useful Links
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